Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using New Bloom ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to any part of these terms, you should not use our service.

New Bloom is a platform for appointment management and service business administration. By using our service, you confirm that you have the legal capacity to enter into these terms.

2. Service Description

New Bloom provides a comprehensive platform for appointment management and service business administration, including:

  • Appointment and booking management
  • Client and professional administration
  • Google Calendar integration
  • Automatic reminder system
  • Administration dashboard
  • Business reports and analytics
  • Technical support in Spanish

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

3. User Accounts

To use our services, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your access credentials
  • All activities that occur under your account
  • Providing accurate and up-to-date information
  • Immediately notifying us of any unauthorized use of your account

You may not transfer your account to another person without our prior written consent.

4. Acceptable Use

You agree to use our service only for lawful purposes and in accordance with these terms. It is prohibited to:

  • Use the service for illegal or fraudulent activities
  • Attempt unauthorized access to our systems
  • Interfere with the service operation
  • Transmit viruses, malware, or harmful code
  • Violate intellectual property rights
  • Use the service for spam or offensive content

5. Plans and Billing

We offer different subscription plans with specific features and prices:

Available Plans:

  • Starter: $9 USD/month - 1 branch, 1 professional, 100 monthly appointments
  • Premium: $19 USD/month - 1 branch, 4 professionals, 300 monthly appointments
  • Premium Plus: $39 USD/month - 4 branches, 8 professionals, 600 monthly appointments

Billing is done monthly. Prices may change with 30 days prior notice.

You can cancel your subscription at any time from your control panel.

6. Intellectual Property

New Bloom and all its content, including but not limited to software, design, text, graphics, and logos, are the property of New Bloom or its licensors and are protected by intellectual property laws.

You are granted a limited, non-exclusive, and revocable license to use the service in accordance with these terms.

7. Privacy and Data

Your privacy is important to us. The use of your personal information is governed by our Privacy Policy, which forms part of these terms.

You are responsible for complying with applicable data protection laws in your jurisdiction when using our service.

8. Service Availability

We strive to keep the service available 24/7, but we cannot guarantee that the service will always be available without interruptions. We may perform scheduled maintenance with prior notice.

In case of unscheduled interruptions, we will work to restore the service as soon as possible.

9. Limitation of Liability

To the maximum extent permitted by law, New Bloom will not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data or information
  • Service interruptions
  • Damages caused by third parties
  • Incorrect use of the service

Our total liability will not exceed the amount paid by you in the 12 months prior to the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless New Bloom, its directors, employees, and agents from any claim, damage, loss, or expense (including legal fees) arising from:

  • Your use of the service
  • Violation of these terms
  • Violation of third-party rights
  • Illegal activities conducted through the service

12. Termination

We may terminate or suspend your access to the service immediately, without prior notice, for any reason, including without limitation:

  • Violation of these terms
  • Fraudulent or illegal use of the service
  • Non-payment of subscription
  • Activities that may harm other users

You can cancel your account at any time from your control panel.

13. Governing Law

These terms are governed by the laws of the country where New Bloom operates. Any dispute will be resolved in the competent courts of that jurisdiction.

14. Modifications

We reserve the right to modify these terms at any time. Changes will take effect immediately after their publication on our website.

Your continued use of the service after any modification constitutes your acceptance of the new terms.

15. Contact

If you have questions about these terms of service, contact us:

Email: newbloomiferret@gmail.com

Phone: +52 (246) 114-9113

Address: Blvd. Audi Nte. 3, 75012 Cdad. Modelo, Pue.